In accordance with EU regulation 2016/679 of April 27, 2016 on the protection of personal data (the "GDPR"), the purpose
of this Privacy Policy is to inform the Internet user (the "You") of the conditions under which their personal data is collected
and processed by The Tideborn Guild website (the "Website").
This privacy policy complements the legal notice and general terms of use accessible through the footer of this Website.
1. Data Controller
The personal data collected on this Website is processed by:
The Tideborn Guild company
thetidebornguild@protonmail.com
2. Data Collected
When you use the contact form, the following personal data may be collected:
Your name or company name
Your email address
The content of your message
No other personal data is directly collected. Basic technical information (such as IP address, browser type,
operating system) may be automatically logged by the hosting provider for security and maintenance purposes.
3. Purpose and Legal Basis of Processing
Your personal data is processed exclusively for the following purposes:
Responding to inquiries sent via the contact form
Discussing projects and providing quotes
Delivering the services you request
The legal basis for this processing is Article 6(1)(b) of the GDPR (performance of a contract or pre-contractual measures at your request).
4. Data Sharing
Your personal data is not sold, rented, or transferred to third parties. It may only be shared in the following cases:
With technical service providers (such as the web host or email provider), who are contractually bound by confidentiality obligations
To comply with legal obligations or legitimate requests from public authorities (e.g., court order, subpoena).
5. Data Retention
Your personal data will be retained only for the time strictly necessary to achieve the purposes for which it was collected:
Contact form submissions and related email exchanges may be retained for up to 2 years, unless you request earlier deletion.
Project discussions and quotes: retained for a maximum of 5 years from the last interaction, unless you request earlier deletion
Service delivery records: retained for up to 5 years after project completion, in accordance with legal and tax obligations
Technical logs retained by the hosting provider follow their own retention policies.
After these periods, your personal data will be securely deleted or anonymized.
6. Data Security
Appropriate technical and organizational measures are implemented to protect your personal data against unauthorized access, alteration,
disclosure, or destruction.
However, please note that no system of electronic transmission or storage is completely secure.
7. Your Rights
In accordance with the GDPR, you have the following rights regarding your personal data:
Right of access(Article 15): You have the right to obtain confirmation
Right to rectification(Article 16): You can request correction of inaccurate or incomplete data
Right to erasure(Article 17): You can request deletion of your data under certain conditions
Right to restriction of processing(Article 18): You can request limitation of processing in specific situations
Right to data portability(Article 20): You can request a copy of your data in a structured, commonly used format
Right to object(Article 21): You can object to processing based on legitimate interests
Right to withdraw consent(Article 7(3)): You can withdraw consent at any time for processing based on consent
Right to lodge a complaint(Article 77): You can file a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact thetidebornguild@protonmail.com
You also have the right to lodge a complaint with the competent supervisory authority.
8. Cookies
This Website does not use cookies for analytics or marketing purposes. Only strictly necessary technical cookies may be used by the hosting provider to ensure the site functions correctly.
You can configure your browser to refuse all cookies or to alert you when a cookie is being sent. However, please note that some parts of the Website may not function properly if cookies are disabled.
9. Changes to This Privacy Policy
This Privacy Policy may be updated at any time to reflect changes in legal requirements or in the Website’s functionalities. The updated version will always be published on this page with the new "last updated" date.
It is encouraged to review this Privacy Policy periodically to stay informed about how your personal data are protected.
